Comportamiento Organizacional

A ttitudes and Employee Absenteeism : A Synthesis of the Literature", ponencia p resen tad a en la Conferencia d e ia National Academy of Managem ent de 1988, Anaheim , CA, agosto de 1988. 54 F. J . Sm ith, ‘Work A ttitudes a s Predictors of A ttendance on a Speclflc Day", Journal o f Applied Psychology, febrero de 1977, pp. 16-19. ®®Sa. A. Ahmed y J . Ja b es, “A Comparative S tudy of Jo b Values of B usiness S tu d e n ts In France a n d English Canada", Canadian Journal o f Admliilstratliie Sciences, jun to de 1988, pp. 51-59. ®®A. Howard. K. Shudo y M. Umeshlma, “Motivation and V alues Among Ja p a n e se and American Managers". Personnel Psychology, Invierno d e 1983. pp. 886-98. ®^Citado en L. Sm ith. "C racks in the Ja p a n e se Work Ethic", Forfune, 14 de mayo de 1984, pp. 162-68. Véase tam bién "Office Woes E ast and West". Fortune, 4 de noviembre de 1991, p. 14. ®®Brayfleld y Crockett. "Employee A ttitudes", Vroom, Work an d Motivation, J. Price. The S tu d y oJ Tum oi^r, (Ames: Iowa S tate University Press. 1977); y W. H. Mobley. R. W. GrliTeth. H. H. H and y B. M. Megllno, "Review and Conceptual Analysis of th e Employee Turnover Process“. Psychological Bulletin, mayo de 1979. pp. 493-522. ®Véase, por ejemplo. C. L. Hulln. M. Roznowskl y D. Hachlya, "Alternative O pportunities an d W lthdraw l Decisions: Empirical a n d Theoretical D iscrepancies an d a n Integration". Psychological Bulletin, Julio de 1985, pp. 233-50; y J. M. C arsten y P. E. Spector, “Unemploy­ m ent. Jo b Satisfaction, and Employee Turnover: A Meta-Analytic Test of the M uchlnsky Model". Journal o J ^ p lie d Psychology, agosto de 1981, pp. 374-81. ^*^0. G. Spencer y R. M. Steers, "Performance a s a Moderator of th e Jo b Satlsfactlon- Turnover Relationship", Jouniaf o f Applied Psychology, agosto de 1981. pp. 511-14. ®'s. M. Puffer, “Prosoclal Behavior. Noncompllant Behavior, and Work Performance Among Comm ission Salespeople", Journal o f Applied Psyc/io/og|/. noviembre de 1987. pp. 615-21; y J . Hogan y R. Hogan. "How to M easure Employee Reliability“. Journal o f Applied Psychology, mayo de 1989. pp. 273-79. ®Véase D. Farrell. "E^lt, Voice. Loyalty, a n d Neglect a s Re.sponses to Jo b D issatisfaction: A M ultidim ensional Scaling S tudy“, A cadem y o f Management Journal, diciembre de 1983. pp. 596-606 C. E. R usbult, D. Farrell, G. Rogers, y A. G. M alnouslll. “Impact of Exchange Variables on Exit, Voice, Loyalty, and Neglect: An Integrative Model of R esponses to Declining Job Satisfation". Academy o/'ManagemenMouniaf, septiem bre de 1988, pp. 599-627; M. J. WIthey y W. H. Cooper, "Predicting Exit, Voice, Loyalty, and Neglect". Adfuínísfrattí’c Sciencepiiarferfi/. diciembre de 1989, pp. 521-39; y D. Farrell. C. Rusbult. Y-H Lin. y P. B ernthall, "Impact of Jo b S atisfaction, Investm ent Size, and Q uality of A lternatives o n Exit, Voice. Loyalty, and Neglect R esponses to Jo b D issatisfaction: A Cross-I^egged Panel Study", en L. R. Ja u c h y J . L. Wall (eds.),Proceedifjgso/'i/ie50f/i Annua/Academy o/'Ma/íogemeníCofj/ere/ice, S an Francisco, 1990. pp. 211-15. ^^Freeman, “Job Satisfaction a s a n Economic Variable". ®'Véase J . B. Dozier y M. P. Miceli, "Potential Predictors of Whistle-Blowing: A Prosocial Behavior Perspective". A cadem y oJManagement Review, o ctub re de 1985, pp. 823-36.

RkJQdWJsaXNoZXIy MjI4NDcx