Comportamiento Organizacional

*’M.P. Heller, "Money Tiilks, Xerox Listens". Business Month, septiembre de 1990, pp. 91-92. *^“One Day a t a Time", INC.. noviembre de 1990, p. 146. ^^D. C. Anderson, C. R. Crowell, M. Doman y G.S. Howard, "Performance Posting Goal Setting, and Activity-Contingent Praise a s Applied to a University Hockey Team". Jo um ai o f Applied Psychology, febrero de 1988, pp. 87-95. Véase, por ejemplo. E. Locke. "The Myths of Behavior Mod in O rganlzatlones", A cadem y oJManagement Review, octubre de 1977, pp. 543-53. *®B. Saporito, “The Revolt Against 'Working Sm arter’”, Fortune. 21 d e ju llo de 1986, pp. 58-65; “Quality Circles; Rounding u p Quality a t USAA", AÍDE Magazine, otoño de 1983, p. 24; y L. Kuzela, “Boeing Unions Plan New Plant", Industry Week, 3 de abril de 1989, p. 27. *®J.L. Cotton, D.A. Vollrath. K. L. Frogatt. M. L. Lengnlck-Hall y K. R. Jen n in g s, "Employee Participation: Diverse Form s a n d Different Outcomes", A cadem y oJ Management Review , enero de 1988, pp. 8-22. *^M. Sashkin, “Participative M anagem ent Is a n E thical Imperative", Organizational D ynam ics, prim avera de 1984, pp. 5-22. *®R. T annenbaum . 1. R. Weschler y F. M assarlk, Leadership an d Organization: A Behavioral Science Approach, (Nueva York: McGraw-Hill, 1961). pp. 88-100. *®E. Locke y D. Schwelger, "ParticipwtJon In Decision Making: O ne More Look", e n B. M. S taw (ed.). Research In Organ£zai/ona/ Behavior, Vol. 1, G reenwich, CT: JAI Press. 1979; E. A. Locke, D. B. Feren, V. M. McCaleb, K. N. Shaw y A. T. Denny. T h e Relative Effectiveness of Four Methods ofMotlvatlng Employee Performance", en K. D. D uncan, M: M. G ru e n b erg y D. Wallis (eds).. C hanges in Working Life, (Londres; Wiley, 1980). pp. 363-88; K. L. MUler y P. R. Monge, "Participation, Satisfaction, and Productivity; A Meta-Analytic Review". A cadem y oJ Management Joiinjaf, diciembre d e 1986. pp. 727-53; J, A. Wagner 111y R. Z. Gooding. "Effects of Societal T rend s on P articipation Research". Admífiís(raííi>e Science Quarterly, Junlo de 1987, pp. 241-62; J. A. Wagner III y R. Z. Gooding, “Sh ared Influence a n d O rganizational Behavior; A M eta-Analysis of S itu ation al V ariables Expected to M oderate P artlcipatlon-O ut- come R elationships". A cadem y o f Managem ent Journal, septiem bre de 1987, pp. 524-41; D. I. Levine. “Participation. Productivity, a n d the Firm 's Environm ent", Calljom ia M anagem ent Review , v erano de 1990, pp. 86-100; y J . W. G raham y A. Verma, "Predictors a n d M oderators of Employee R esponses to Employee Participation Program s", Human Relations, Junlo de 1991, pp. 551-68. ^*Véase, por ejemplo, G. W. Meyer y R. G. Stott. “Q uality Circles; Panacea or P ando ra’s Box?”, Organizational Dynamics, prim avera de 1985, pp. 34-50; M. L. M arks. P. H. Mlrvls, E. J . H ackett y J. F. Grady, Jr., “Employee Participation in a Q uality Circle Program; Im pact on Q uality of Work Life, Productivity, and Absenteeism", Journal oJApplied Psychology, febrero de 1986, pp. 61-69; E. E. Lawler 111y S. A. Mohrman, “Q uality Circles; After th e Honeymoon", Orgaíiízaííona/ Dynamics, prim avera de 1987, pp. 42-54; R. P. Steel y R. F. Lloyd, "Cognitive. Affective, and Behavioral O utcom es of Participation In Q uality Circles; C onceptual and Empirical Findings", Journal oJApplied Behavioral Science, Vol. 24, Num. 1. 1988, pp. 1-17; T. R. Miller. "The Q uality Circle Phenomenon: A Review and A ppraisal“, SAM Advanced Managem ent Journal, Invierno de 1989, pp. 4-7; y E. E. Adams. Jr., “Q ualityC ircle Perform an­ ce", Jounm l oJManagement. marzo de 1991. pp. 25-39. ^*Halal y Brown, "Participative Management", p. 21. ^^Saporlto, "The Revolt Against “Working Sm arter”, p. 59. ^H a la l y Brown, “Participative Management", p. 20. ^“’Miller. "The Quality Circle Phenomenon", p. 5. ^ J . Main, “The Trouble with Managing Japanese-Style". Forfti/ie, 2 de abrll de 1984, p. 51. ^®Adams, "Quality Circle Performance". ^^P. B. Carroll, “IBM's Akers Expects 1991 Base Pay to be C u t 40% to Less T han 8 1.6 Million", The Wall Street Journal, 24 de febrero de 1992, p. A3. ^®"HowA&P F atten s Profits by S haring Them". B u sb iessW eek, 22 de diciembre de 1986, p. 44. ^®Este recuadro se b asa en J. Castro, “How’s Your Pay?", Time, 15 de abrll de 1991, pp. 40 -4 1 ; J . A. B yrne, “T he F lap over E xecutive P ay “, B u sin e s s W eek, 6 de m ayo de 1991, pp . 90-96; y T. McCarroll, "Motown’s Fat Cats", Tlirte, 20 de enero de 1992. pp. 34-35. ^®“The B usiness Week 1000". BusiJ\ess W eek 1000 Special Issue, 1991, pp. 104-05. ^*M. Fein, “Work M easurem ent and Wage Incentives", Industrial Engineering, septiem bre de 1973. pp. 49-51. ^ ^ Ita d o en J . Greenwald. "Workers: Risks a n d Rewards", Time. 15 de abril de 1991. p. 42. ^^Cltado en "Pay for Performance", The Wall Sfreei Journal, 20 de febrero de 1990, p. 1. ^^Greenwald, "Workers: Risks a n d Rewards", pp. 42-43. ®®Este recuadro se b a sa en J. S. Lublin, "The C ontinental Divide", The Wafi Sfreei Journal, 18 de abril de 1990, p. R28-30.