Comportamiento Organizacional

^^MUl, “Feedback", pp. 18-19. ^^V^ase N. R. F. Maler, "Assets and Liabilities In G roup Problem Solving: The Need for a n Integrative Function", Psycho/ogica/ Review, abrll de 1967, pp. 239-49; G. W. Hill, "Group v ersu s Individual Performance; Are N + 1 Heads Better T han One?", Psychological Bulletin, mayo de 1982, pp. 517-39; y A. E. Schw artz y J . Levin, "Better G roup Decision Making". S ijpen’/sory Management, Junio de 1990. p. 4. ^ ^ e a s e , por ejemplo. R. A. Cooke y J . A. K ernaghan, "E stim ating th e Difference Between G roup v ersu s Individual Performance on Problem-Solving Tasks". Group & Organization Studies, septiem bre de 1987, pp. 319-42; y L. K. M lchaelsen, W. E. W atson y R. H. Black, “A Realistic Test of Indl’/ldual v ersu s G roup C on sen su s Decision Making", J oum a i oJ j^ p lle d Psychology, octubre de 1989, pp. 834-39. ^®Vease, f>or ejemplo, F. C. Miner, Jr., "Group v ersu s Individual Decision Making: An Investigation of Performance Measures, Decision S trategies, an d Process Losses/G ains", Organizational Behavior a n d Human Peiformance, feb rero d e 1984, pp. 112-24. ^^I.L. Ja n ls, Groupthljxk (Boston: H oughton Mifflin, 1982). 48 49 , Ibid. ^¡bld. ^®C. R. Leana. “A P artlalT est of Ja n ls' G roupthlnk Model: Effects of G roup Cohesiveness a n d Leader Behavior on Defective Decision Maklr^g", Joum af o f Management, prlm avera de 1985, pp. 5 -1 7 ;yG . Moorhead y J . R. Montanari, "An Empirical Investigation of th e G roupthlnk Phenomenon", Human Relations, mayo de 1986, pp, 399-410. ^'V ease, D. J. Isenberg, "Group Polarization: A Critical Review and Meta-Analysis“, Joum ai o f Personality an d Social Psychology, diciembre de 1986, pp. 1141 -51; y J . L. Hale y F. J. Boster, "Comparing Effect Coded Models of Choice Shifts", Communication Research Reports, abrll de 1988, pp. 180-86. ^^V^ase, por ejemplo, N. Kogan y M. A. Wallach, “Risk Taking a s a Function o f the S ituation, th e Person, and th e Group", en New Directions iix Psychology, Vol. 3 (Nueva York: Holt, Rlnehiirt a n d W inston, 1967); y M. A. Wallach. N. Kogan y D. J . Bem, "Group Influence on Individual Risk Taking", Joum ai o f A bnomm l and ^ c l a l Psychology. Vol. 65 (1962), p p .75-86. D. C lark III, "G roup-Induced Shift Toward Risk: A C ritical A ppraisal“, Psychological BuUetlj}, octub re de 1971, pp. 251-70. ^‘A. F. O sborn. Applied Imagbrntlon: Principles and Procedures oJ Creative Thinking (Nueva York: Scribner’s, 1941). ® ^ e a se A. L. Delbecq, A. H. Van deVen y D. H. G ustafson, Gfx>up TechniquesJor Program Plannifig: A Guide to Nominal a n d Delphi Processes (Glenview. IL: Scott, Foresm an, 1975); y W. M. Fox. "Anonymity a n d O ther Keys to Successfull F*roblem-Solving Meeting“, National Productivity Review, prlm avera d e 1989, pp. 145-56. ®®V6ase A. R. Dennis, J . F. George. L. M. Je ssu p . J. F. N unam aker, Jr. y D. R. Vogel, "Information Technology to Support G roup Work", MIS Quarterly, diciembre de 1988, pp. 591-619; D. W. S tra u b yR . A. Beauclalr, "Current and F u tu re Uses of G roup Decision Support System Technology: Report on a Recent Empirical Study", J oum a i o f Managem ent Information S y stem s, verano d e 1988. pp. 101*16; J . Bartimo, “At These Shou ting M atches. No O ne Says a Word", B u sin ess Week, 11 de Junio de 1990. p. 78; yM . S. Poole. M. Holmes yG . DeSanctls, "Conflict M anagem ent In a C om puter-Supported Meeting Environm ent". M anagem entSclence, agosto de 1991. pp. 926-53. ®^Vease, pwr ejemplo, R. S. S chuler, "A Role Perception T ransactional Process Model for O rganizational C omm unlcatlon-Outcom e Relationships", Organizational Behavior an d Human Perjom\ance, abrll de 1979, pp. 268-91. ®®J. P. Walsh, S. J . Ashford y T. E. HUI, "Feedback O bstruction: The Influence of the Information E nvironm ent on Employee Turnover Intentions", Human Relations, enero de 1985. pp. 23-46. ^®S. A. Hellweg y S. L. Phillips, "Communication a n d Productivity In O rganizations: A State-of-the-A rt Review", en Proceedings o f the 40th A nnual A cadem y o f Managem ent Corife- rence, Detroit, 1980, pp. 188-92. ®®R. R. Reilly, B. Brown, M. R. Blood y C. Z. M alatesta, “The EiTects of Realistic Previews: A S tudy an d D iscussion of th e Literature", PersonneiPst/cho/ogy, Invlernode 1981, pp. 823-34.