Comportamiento Organizacional

C arnevale y A. M. lsen,"The Influence of Positive AlTect a n d V isual Access on th e Discovery of Integrative Solutions In Bilateral Negotiations". Organizattonal Behavior and Hiunan Decision Processes, febrero de 1986, pp. 1-13. ^ ^ h om a s, “Conflict an d Negotiation P rocesses in O rganizations". '^Véase R. J. S ternberg y L. J . Soriano, “Styles of Conflict R esolution“, Journal qf Personality and Social Psychology, Julio de 1984, pp. 115-26; y R. A. B aron. "Personality and O rganizational Conflict: Effects of the Type A Behavior P attern a n d Self-Monitoring", Organi- i'.ntional Behavtor a n d Human Decision /Vocesses, octubre de 1989, pp. 281-96. *®Thomas, "Conflict a n d Negotiation P rocesses in O rganizations". *®Véase, por ejemplo, R. A. Cosier y C. R. Schwenk, "Agreement and Thinking Alike: Irigredlentes for Poor Decisions", Academy q f Management Execufii«, febrero de 1990, pp. 69-74. Ja n is. VictUns o f Groupthljxk (Boston: Houghton Mifflin, 1972). ^*P. B lnzen y J. R. Daughen, Wreck o f the Penn Central (Boston: Little, Brown, 1971). A. Thompson, “B ureaucracy and Innovation". Administratliye Science Quarteríy, m arzo de 1965, pp. 1-20. ^ J . Hally M. S. Williams, “AComparison of Decision-Making Performances in Established and Ad-Hoc Groups", Jounial q f Personality and Social Psychology, febrero de 1966, p. 217. ^R . L. Hofiman, “Homogeneity of Menil>er Personality and its ElTect on Group Problem- Solving". Journal o fAbnormal and Social Psychology, enero de 1959, pp. 27-32; y R. L. Hoffman y N. R. F. Maler, “Quality and Acceptance of FYoblem Solutions by Members of Homogeneous and Heterogeneous Groups", Journal o f Abnom ial and Social Psychology, marzo de 1961, pp. 401-7. ^^H. Lenk, “Konflikt un d Leistung ln Spltzensportm annschafer: Isozom etrlsche S tru k ­ tu re n von W ettKampfachtern ln Rüden", Soziale Welt, Vol. 15 (1964), pp. 307-43. R. E. Hill, “Interpersonal Compatibility and Work G roup Perform ance Among System s Analysts; An Empirical Study", Proceedings q f the Seventeenth A nnual M idw est A cadem y q f Management Conference. Kent, OH. abrll de 1974. pp. 97-110. ^^D. C. Pelz y F. Andrews, Scientists (n Organizations (Nueva York: Jo h n WUey, 1966). ^®Este recuadro se b asa en F. Sommerñeld, "Paying th e T roops to Buck the System", B u sin ess Month, mayo de 1990, pp. 77-79; W. Klechel III, “How to E scape th e Echo Chamber", Fortune. 18 d e ju n io de 1990, pp. 129-30; y B. Angelo, "Musical C h airs In Maryland", Time. 26 de agosto de 1991, p. 21. ^®A. T annenbaum . "Control S tru c tu re a n d Union Functions", American Journal o f Sociology, mayo de 1956, pp. 127-40. ^®Para u n a excelente fuente de estudios que g iran en torno a la s con secuencias disfuncionales del conflicto, véase el Journal o f Coi¡fIlct Resolution. ^ ’j . A. Wall, J r. Negotiation: Theory a n d Practice (Glenview, IL: Scott, Foresm an, 1985). ^^R. E. Walton y R. B. McKersle, A Behavioral Theory o f Labor Negotiations: A n A na lysis o f a Social hiteractlon System , (Nueva York: McGraw-Hill, 1965). ^ ^ h o m a s, "Conflict a n d Negotiation P rocesses in O rganizations". ^‘E sta sección se b a sa en J. A. Wall. Jr. y M. W. Blum , "Negotiations", Jou rn al o f Management. Junio de 1991. pp. 278-82. ^^Ibld., pp, 276-82. ^^¡bld., pp. 283-87, ^^Véase. N. J. Adler, /nfcnjaffonai D imensions q f Orga/iízafío/iaí Behavlor, 2a. ed.. (Boston: PWS-Kent, 1991), pp. 179-217. ®®E. S. Glenn, D. Wltmeyer y K. A. Stevenson, "Cultural Styles of Persuasion", Journal o f Intemattonal Relations, otoño de 1977, pp. 52-66. ^®J. G raham , "The Influence of C u ltu re on B u sin ess N egotiations”. Journal o f Interna­ tional Busüxess Studies, prim avera de 1985, pp. 81-96. “^ J . M. Brett y J. K. Rognes, "Intergroup Relations In Organizations", en P. S. Goodman y asociados (eds.), DeslgnOtg Bffectii^e Work Groups, (San Francisco: Jossey-B ass, 1986), p. 205. ‘**J. D. Thompson, O rgaaízafíoas i;iAcííbn, (Nueva York: McGraw-Hill. 1967), pp. 54-55. “*^C. Perrow, “A Fram ework for the Comparative Analysis of O rganizations", American Soctologícaí Rei'ieu', abrll de 1967, pp. 194-208. ^^P. R. Lawi'ence y J . W. Lorsch, Orgaííízafíon a/id Encíronfnení, (Homewood, IL: R. D. Irwln, 1969), pp. 34-39. ‘*'*J. G albraith, Deslgniixg ComplexOrganlzatlons, (Reading; MA: Addlson-Wesley, 1973). ^^Brett y Rognes, “Intergroup Relations in O rganizations", p. 212.