Comportamiento Organizacional

' ‘ E sta sección está a d a p ta d a de C. L. C oopery R. Payne. S fress al Work, (Londres; Jo h n WUey, 1978); y P arasu ram an y Alutto, "Sources and O utcom es of S tress In OrganlzaUonal Settings", pp. 330-50. '^ é a s e , por ejemplo. D. R. Frew y N. S. B runing. “Perceived O rganizational Charac- terlsUcs and Personality M easures a s Predictors of S tre ss/S lra ln In the Work Place", Journal o f Management, Invierno de 1987, pp, 633*46. '®Este recuadro se b asa en G. Byllnsky, “How Companies Spy on Employees", Fortune, 4 de noviembre de 1991, pp. 131 -40. L. Nelson yC . S utton, “Chronic Work S tress an d Coping; A Longitudinal S tudy and Suggested New Directions", A cadem y oJManagement J o u m a i diciembre de 1990, pp. 859*69. Selye, The S tress oJLife, ed. rev. (nueva York: McGraw-Hill, 1956). '®S. J . Motowldlo, J. S. P ackard y M. R. Manning, "Occupational Stress; Its C au ses and C onsequences for Jo b Performance". Joun iai o f Applied Psychologtf. noviembre de 1987, pp. 619*20, ^“V éase, por ejemplo, J . J . House, Work S tress a/id Social Support, (Reading, MA: Addison Wesley. 1981); S. Ja y a rtn e , D. H imJey W, A. C hess, "Dealing w ith Work S tress an d S train: Is th e Perception of Support More Im portant th an Its Use?", The Journal oJ Applied Behavioral Science, Vol. 24. Núm. 2. 1988. pp. 191-202: y R. C. Cumm ings. “Jo b S tress and th e Buffering Effect of Supervisory Support", Group & Organization Studies, marzo de 1990, pp. 92*104. ^'Véase, por ejemplo. G. R. Gemmill y W. J . Heisler, “Fatalism a s a Factor In Managerial Jo b Satisfaction, Jo b S train , and Mobility", Personnel Psychology, verano de 1972, pp. 241 *50; y C. R. Anderson, D. Hellrlegel y J . W. Slocum . Jr., “Managerial R esponse to Environm entally Induced S tress". A cadcm y q f Management Journal, Junlo de 1977, pp. 260*72. ^^M. Friedm an y R. H. Rosenman, Type A B ehavlorand Your Heart, (Nueva York: Alfred A. Knopf, 1974). ^^Ibld., pp. 84. ^'^Ibld: pi>, 84*85. ^®R, W llliains.T/íeTnjsfífig Heart: Great Neuis About Type A Behavior, (NuevaYork; Times Books, 1989). *®Schuler. “Definition a n d Conceptualization of Stress", pp. 200-205. ^^Véase T. A. Beehr y J. E. Newman. “Jo b S tress, Employee H ealth, and OrganlzaUonal Effectiveness: A Facet Analysis Model, a n d L iterature Review“, Personnel Psychology, invierno d e 1978, pp. 665*99; y B. D. Steffyy J . W. Jon es, “Workplace S tress and Indicators of Coronary D isease Wsk". A cadem y q f Management Journal, septiem bre de 1988. pp. 686*98. 2®lbirf., p. 087. *^C. L. C oopery J . Marshall, "Occupational Sources of S tress; A Review of the L iterature Relating to Coronary Heart D isease and Mental 111Health". JouniHlo/'OccupafíonafPsi/c/íoíogy, Vol. 49. Num. 1 (1976), pp. 11-28. ^®J. R. H ackm an y G. R. O ldham . "Development of th e Jo b D iagnostic Survey", Joui-nal of Applied Psychology, abrll de 1975. pp. 159-70. ^'V éase. por ejemplo. J . E. McGrath. "Stress an d Behavior in O rganizations", en M. D. D unnette(ed.). /ínnr/booko/'/ní/us/rífi/afK / Organizational Psychology, (Chicago: Rand McNally, 1976); J . M. Ivancevlch y M. T. Matteson. S fress oiirf Work, (Glenview. IL: Scott, Foresm an, 1981):y R. D. Allen, M. A. H ltty C. R. Greer, "Occupational S tress a n d Perceived O rganizational Effectiveness In P'ormal Groups: An Exam ination of S tre ss Level a n d S tre ss Type", Personnel Psychology, verano de 1982, pp. 359*70. ^^Véase, por ejemplo, K. A. Matthews. "Psychological Perspectives on the Type ABehavior Pattern". Psychological Bulletin, marzo d e 1982, pp. 293-323; M. Jam al. "Ty])e A Behavior and Jo b Perfonnance; Some Suggestive Findings", Journal q f Human S tress, verano de 1985, pp. 60-68; y C. Lee. P. C. E ^ le y y L. A. H anson. "Are Type A's Better Performers?", Journal o f Organizational Behavior, Julio d e 1988, pp. 263-69. ^®S. J . Modle. "Surviving B urnout: The Malady of O ur Age", Industry Week, 20 de febrero de 1989. pp. 29-34. ^^R. T. Leey B. E. Ashforth, "On th e Meaning of M aslach’s Three D im ensions of Burnout", Journal oJApplied Psychology, diciembre d e 1990, pp. 743-47. ®^D. P. Rogers. “Helping Employees Cope w ith B urnout". D usbiess, octubre., diciembre de 1984. pp. 3*7. ®®Modlc. "Surviving Burnout", p. 29. ^’A. Shlrom . "Burnout in Work O rganizations”, en C. L. Cooper 1. R obertson (eds.). International Review q f Industrial an d Organizational Psychology 1969, Vol 4 (Chichester, England; Jo h n Wiley. 1989), pp. 25-48. ^®La siguiente e^qjlicaclón tiene clara Influencia de J. E. Newman y T. A. Beehr, “Personal a n d O rganizational Strategies for Handling Jo b Stress". Personnei Psychology, prlm avera de 1979, pp. 1*38: A. P. Brief, R. S. Schuler y M. Van Seil, Managüxg Job Stress; R. L. Rose y J. F. Velga. “Assessing the S u stain ed Effects of a S tress M anagem ent Intervention on Anxiety