Comportamiento Organizacional

abrll de 1989, p. 58; y K. Kelly, “3M Run Scared? Forget About It", B u sin e s s W eek, 16 de septiem bre de 1991, pp. 59-62. ' ‘*R. M. Kanter. The C hange M asters, (Nueva York: Simon & S chu ster. 1983). p. 20. D anianpour, "Organlzat lonal Innovation; AMeta-Analysls of Effects of D eterm inants and Moderators", A ca d cm y q f M atiagem ent Journal, septiem bre de 1991. p. 557. pp. 555-90. M. Howell y C. A. Higgins, "Champions of Change", B usiness Q uarteríy. prlmavera do 1990, pp. 31-32. *^"Em{X)wered People Get Results at Chrysler", Fortune.23 de st-pUembre de 1991, p. 121. A. Stew art, "New Ways to Exercise Power". F ortune, 6 de novlembre de 1989, pp. 53-54; y S. Cohen. "T h e New Workplace' Begins to Pay Dividends", S a n Diego Union, 2 de dlclembre de 1990, p. I-l. ^ 'a . B ernstein. “U -ttlngT eachers Call ihe Shots", B u sin e s s W eek. 28 de enero de 1991, pp. 54-56. ^^A. B ennett. T/k? Death oJ the O rganization M an (Nueva York: William Morrow, 1990), p. 205. W. Thom as y B. A. Velthouse, "Cognitive E lem ents of Empowerment: An 'Interpre- tlv(“' Model of Intrinsic Task Motivation", A ca d em y o JM a n a g em en t R eview , o ctub re de 1990, pp. 666-81. ^^lh(d. ^■’E ste recuadro se b a sa en J . D reyfuss. "Get Ready for th e New Work Force", Fortw ie, 23 de abrll de 1990. p. 176; H. Keets, "Avon Calling - On Its Troops". B u s in e s sW e e k , 8 de Julio d<* 1991, p. 53; y T. M. Cox y S. Blake, "Managing C ultural Diversity: Implications for O rganizational Competitiveness", Acfidefni; o/M anage/rienf Execuiii’c. agosto de 1991. p. 49. ^®E. P. I lollander y L. R. OlTermann, "Power and Leadership In O rganizations", Am erican PaycholoyLsI, febrero de 1990. p. 184. 9 7 A. J . Michels. “More Employees Evaluate the Boss", Fortiinc, 29 de Julio de 1991, p. 13. ^®Véase, por ejemplo. Hollander y OlTermann, “Power a n d Leadership In O rganizations", pp. 184-85. Of» ' Empowering Workers: Is It Real or Overplayed?", The Wall S tre et Journal, 18 de Junlo de 1991, p. A l. ^®L. D. Brown y J . G. Covey, "Development O rganizations and O rganization Develop­ m ent: Toward a n Expanded Paradigm for O rganization Development", en R. W. Woodman y W. A. Pasmore (eds.), R esearch in O rganizational C hange a n d D evelopm ent, Vol. 1, (Greenwich. CT: JAI Press, 1987), p. 63. 31 E. 11. Scheln. P rocess Consultation: Its Role in O rganizational D evelopm ent, (Reading, MA: Addison-Wesely, 1969), p. 9. ^ ^ e a s e , por ejemplo, P. F. Buller, “The Team BuUdlng-Task Performance Relation: Some C onceptual and Methodological Rellnements", Group a n d O rganization S tu d ies, septiem bre de 1986, pp. 147-68; y D. Eden, "Team Development: Q uasl-Experlm ental Confirmation Among Combat Companies", Cron;; and Or^anízaíío/i S tu d ie s, septiem bre de 1986, pp. 133-46. ^“’n . Margulles y J. Wallace. O rganizattonal Change: T echniques a n d A pplications, (Glenview, IL: Scott, Foresm an, 1973), pp. 99-100. ^ ^ é a s e . por ejemplo, E. H. Nellsen, "U nderstanding a n d Managing Intergroup Conflict", en J. W. Lorsch y P. R. Lawience (eds.). M anaging Group a n d Iniergroup R elations, íHomewood, IL: h-wln-Dorsey, 1972), pp. 329-43. ^‘'R. R. Blake. J . S. Mouton y R. L. Sloma, “The Unlon-M anagement Intergroup Laboratory: S trategy for Resolving Intergroup Conflict", Joun iaf q f A pplied B ehavioral Science, Num. 1 (1965), pp. 25-57. 37 Véase, por ejemplo, G. A. Walter, “O rganlzatlonal Development a n d Individual Rights", Jo tin ia /o /’Appfied B ehavioral Science, novlembre d e 1984, pp. 423-39. ^®P. S. Goodman y L. B. Kurke, "Studies of Change In Organizations: A S tatu s report", en P. S. Goodman (ed.), C hange In Organizations, (San Francisco: Jossey-Boass, 1982), pp. 1-2. ^®Véase, por ejemplo, R. A. Katzell y R. A. Guzzo, “Psychological Approaches to Productivity Improvement", Am erican P sychologist, abrll de 1983, pp. 468-72; R. A. Guzzo, R. D. Jette y R. A. Katzell, “The Effects of Psychologically Based Intervention Program s on Worker Productivity: AMeta-Analysls".Pi!rson/if?/Psj/cfio/ogy. verano de 1985, pp. 275-92 yB . A. Macy. P. D. Bllese y J. J. Norton, "Organlz<\tlonal Change and Work Innovation: A Meta-Analysis of 131 North American Field Experim ents -1961-1990”. Ponencia p resen tad a en la Conferencia de la National Academy of Management; Miami, Florida, agosto de 1991.